According to media reports, in 2010 and 2013, the Ministry of Industry and Information Technology, in two batches of Tianjin, Hainan and Jiangxi, Hubei and Yunnan provinces, piloted the mobile number “portable number transfer†business. However, by the beginning of this year, users in the pilot areas still reported that the process was not as smooth as expected, and the operators were questioned to deliberately set obstacles.
In the era of mobile Internet, almost one person has more than one mobile phone, and the mobile phone number has become the "second ID card" and "another business card" of people. Its importance is self-evident. Due to various considerations such as privacy, preferences and convenience, users may not be willing to change their mobile phone numbers easily. However, compared with the stability of the mobile phone number, the tariffs and services of various operators are constantly changing, so users sometimes need to change different operators. This is the “transfer networkâ€. However, since different operators have their own separate number segments, they have to replace them with new ones in the past.
Under this circumstance, the launch of the "portable number transfer" policy can be described as the gospel of "nickname control." What is the port number transfer? That is to say, "the mobile phone does not change the number", that is, the user can replace the operator while keeping the mobile phone number unchanged, and enjoy the corresponding tariff policy of the new operator. In this way, the user not only retains his "old number", but also enjoys the favorite package and satisfactory tariff. At the same time, allowing the port number transfer to the operator's service is also a spur, and the competition in the communication market is a kind of promotion, which is conducive to breaking the monopoly and stimulating the development of the industry.
However, the introduction of this convenient public policy, which is popular among users, does not seem to be positively responded by mobile communication operators. They do not take the initiative in the pilot promotion, and even continue to adopt various methods such as reducing the number of acceptance outlets, setting additional conditions, and package binding restrictions. They also excuse "the technology is not mature, the network is risky", and do everything possible to obstruct the user's port number transfer and make consumption Not only did they not enjoy the convenience of porting the number, but they were disturbed.
For the handling of the port number transfer, the Ministry of Industry and Information Technology clearly stipulates that the handling and use of the number portability business shall follow the principle of facilitating users, openness, fairness and voluntariness; the carrier shall not refuse to carry the number portability for eligible applicants in any way; The time limit from the completion of the application review to the completion of the number portability is 48 hours. As for the so-called "technical reasons", the competent authorities also bluntly said that the current number portability network is no longer a fundamental problem in terms of technology.
It can be seen that, as experts have said, technical barriers are not the root cause of the difficulty of porting the network. "The key is that operators have artificially set obstacles to safeguard their core interests and customer resources."
For such an "anti-market" approach that violates fair competition, detrimental to the interests of users, and is contrary to relevant national industrial policies, it is urgent for relevant departments to refine and improve the rules of transfer networks, and strictly investigate the violations of operators' violations to standardize the system. Disintegrating routine traps and vigorously promoting the pilot promotion work must not allow the private interests and monopoly thinking of enterprises to shackle the hands and feet of the convenience and benefit the market.
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